To begin with almost half (45%) of the male shoppers are satisfied with the shops. The other levels of satisfaction are almost or exactly 20%. Similarly a large percentage of women were either satisfied (37%) or very satisfied (34%) with the shops. The level of dissatisfaction was the same as for the males while less than 10% did not comment on this facility.
More than half (55%) of the men were satisfied with the restaurants and very few (5%) were dissatisfied. 25% were very satisfied and 15% gave no answer to this question. The satisfaction percentage ranged between 20% and 32% with respect to woman, with 32% being satisfied with restaurants and as many as 20% not commenting.
The majority (62%) of shoppers were satisfied with the design of the complex and only 10% were dissatisfied which was almost equal to the amount of those who didn’t comment.
Concluding, both men and women are generally satisfied with the shops, restaurant and design of the complex, with men having higher levels of satisfaction in all categories.
Question taken from IELTS Testbuilder 2 p.59
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